Last updated: June 27, 2026
These terms describe the text messaging service operated by Quality Flow Control on behalf of home service businesses.
Quality Flow Control provides an automated missed-call response service. When a customer calls a participating home service business (such as an HVAC or plumbing company) and the call is not answered, our system sends a single automated text message to the customer to let them know their call was received and the business will be in touch. Messages are sent by Quality Flow Control on behalf of the business the customer called.
A customer receives a message only after they have placed a phone call to the business. By calling the business, the customer initiates contact. The automated text is a direct, one-time response to that call. This is the only circumstance under which a customer receives a message from this service.
Consent through customer-initiated contact. Customers are not added to any marketing list and do not receive recurring or promotional messages. The single reply message is sent solely in response to the customer's own inbound call to the business.
Customers receive one automated message per missed call. This service does not send marketing, promotional, or recurring messages.
"Hi, this is Quality Flow Control. We missed your call but we have your number and will be in touch shortly. If it's urgent, reply here. Reply STOP to opt out. Msg & data rates may apply."
Customers can reply STOP at any time to stop receiving messages. Customers can reply HELP for assistance. Message and data rates may apply.
There is no charge from Quality Flow Control to receive these messages. Standard message and data rates from the customer's mobile carrier may apply.
Wireless carriers are not liable for delayed or undelivered messages.
Phone numbers and call information are handled in accordance with our Privacy Policy. We do not sell or share this information with third parties for marketing purposes at any time.
Questions about these terms can be directed to marvin@modernblackgold.com.